Shipping & Delivery

We carefully prepare every order to ensure your extensions arrive in perfect condition and meet our luxury quality standards.

Luxury Remy Hair

Our Remy hair collections are available in a wide range of ready-to-wear shades and lengths. Once your order has been placed, we aim to dispatch your extensions within 5–7 business days.

Please note: Our I-Tip, Nano and Flat Weft extensions are custom orders and can take up to 20 business days to be delivered. We always aim to have your order ready and delivered sooner whenever possible.

Each order is carefully checked, prepared and packaged before being shipped to you.

Elite Raw Hair

Our Raw Hair collection is a completely customised luxury service. As raw hair is completely unprocessed, each order may require additional preparation, including custom colouring, toning or creating your chosen shade.

Because every piece is individually prepared, we aim to dispatch Raw Hair orders within 10 business days.

The additional time ensures your extensions receive the care and attention required to maintain their premium quality.

Please Note

• Delivery times begin once your order has been processed and prepared
• During busy periods, launches or holidays, processing times may vary slightly
• Custom orders cannot be rushed as quality and precision are our priority
• You will receive tracking information once your order has been dispatched

We appreciate your patience while we create your perfect set of luxury extensions.